Privacy Policy | El Pollo Riko
Last Updated: September 26, 2024
At El Pollo Riko (“we,” “us,” or “our”), we are committed to safeguarding the privacy of our California customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or services, in accordance with the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.
1. Information We Collect
Personal Information
- Identifiers: Name, address, email address, telephone number, and other similar contact data.
- Commercial Information: Records of products or services purchased or considered.
- Internet or Other Electronic Network Activity: Browsing history, search history, and interactions with our website.
- Professional Information: Business name, industry, and job title.
Note: We do not collect sensitive personal information as defined under California law.
2. How We Collect Information
- Directly from You: When you provide information through forms, registrations, or communications.
- Automatically: Via cookies and other tracking technologies when you visit our website.
3. Use of Personal Information
- Service Delivery: To process transactions and provide requested services.
- Customer Support: To respond to inquiries and provide assistance.
- Communications: To send administrative information and updates.
- Improvements: To analyze and enhance our services and website functionality.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Disclosure of Personal Information
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third parties who perform services on our behalf (e.g., payment processors, IT services).
- Legal Authorities: When required by law or to protect our rights.
No Data Transfers Beyond Specified Exceptions: We do not transfer consumer data to external organizations beyond the specified exceptions listed above.
No Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data is processed and stored within California.
6. Your California Privacy Rights
- Access Personal Information: Request details about the personal information we have collected about you.
- Request Deletion: Ask us to delete personal information we have collected from you.
- Non-Discrimination: Receive equal service and pricing, even if you exercise your privacy rights.
7. No International Data Transfers
We do not transfer, store, or process your personal information outside of the United States. All data handling is confined within California.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.
9. Children’s Privacy
Our services are intended for businesses and are not directed at individuals under 16 years of age. We do not knowingly collect personal information from minors.
10. Opting Out of Messaging Campaigns
Consumers have the right to opt out of messaging campaigns at any time. To opt out, reply ‘STOP’ to any message or contact our customer service team using the information provided in the “Contact Us” section. We will process opt-out requests promptly to ensure compliance with consumer consent requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: privacy@elpolloriko.com
- Phone: (661) 491-1431
- Address: 5620 California Ave, Bakersfield, CA 93309
By using our website and services, you acknowledge that you have read and understand this Privacy Policy.